I’ve recently purchased a new house and there are a variety of issues that I’m having to take up with the builder under warranty. The problem I’m having is keeping track of the claims and managing the process from when I notice the issue to when I contact the builder, the builder replies, sends a sub to fix it, then contact the builder again if the issues still isn’t resolved, etc. There are a lot of issues that involve a lot of back and forth. Having a program that could help track the timeline of events and where each claim is it would help me out tremendously.
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